Commitment to Privacy
Our Commitment to Privacy
TiresWhere respect individual privacy and values the confidence of its associates, customers, vendors and others with whom we do business. TiresWhere strives to process Personally Identifiable Information (“PII”) in a manner consistent with the laws of the countries in which we do business.
You are not required to provide any PII to use this site. Any information you do provide through this site will be maintained in a reasonably secure manner and will only be used or disclosed in a manner consistent with the purposes for which you provide the information, or as otherwise disclosed to you, including as described in this policy.
For purposes of this Policy, the following definitions shall apply: “Personally Identifiable Information” means any information or set of information, whether alone or in combination with other Personally Identifiable Information, gathered, processed, used or stored by TiresWhere that is sufficient to identify an individual. Personally Identifiable Information does not include information that is anonymous, nor does it include publicly available information that has not been combined with non-public Personally Identifiable Information.
When you browse a TiresWhere website, PII is not collected simply as a result of your browsing. Some functions of our websites, however, may request that you voluntarily supply TiresWhere with PII, including but not limited to your name, email address, phone number, vehicle type, and physical address for purposes such as user registration, making or initiating a purchase, arranging for services, requesting feedback on products and services, participating in online surveys, and otherwise communicating with you. In those instances, you may decline to provide your PII, but as a result you may not have access to, or the benefit of, those features. TiresWhere also may retain electronic communications you send to customer service representatives, webmasters, installers or other representatives or other associates or service providers.
TiresWhere websites track information about visits to those sites. For example, statistics are compiled that show the daily requests received for particular files on a site, and what countries those requests come from. These aggregated statistics are used to customize TiresWhere websites, and may also be provided to others.
Certain TiresWhere sites may use “cookies” or “web beacons.” A “cookie” is an element of data that a website can send to your browser, which may be stored on your computer, device or system. Cookies allow TiresWhere to better serve visitors to TiresWhere websites by offering a tailored experience. A “web beacon,” also referred to as a “spotlight” or “pixel tag”, is used to recognize unique cookies and assist us in determining which advertisements bring users to a specific website or page. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it. If you decline to accept the cookie, it will also disable the web beacon. The information collected does not contain your name, address, telephone number or email address. TiresWhere from time to time permits third parties to apply cookies when you visit the site. However, the TiresWhere website gives you a means to control how these cookies are placed and used. Currently, TiresWhere utilizes a service known as “AdChoice” and you can access it through a link on the respective TiresWhere website's home page. The AdChoice function provides a list of companies that TiresWhere allows to track on the websites. You can opt out from receiving interest-based ads from those who allow it by clicking “all off” and “apply changes.” If you opt out, these companies will still collect data about you on the TiresWhere website, but these companies will not use that data to serve you interest-based advertisements. Different browsers use different methods to communicate such “Do Not Track” signals; the industry has not yet adopted a uniform method to do so. For this reason, TiresWhere websites are not able to interpret or respond to Do Not Track signals.
Information TiresWhere collects may be stored on third party data storage systems, and in those instances TiresWhere requires those third parties to employ security practices and systems designed to protect the security of the information.
TiresWhere and third parties acting on TiresWhere's behalf may use the PII you give to TiresWhere for purposes such as:
- User registration
- Processing, recording, and tracking a purchase, payment, return, warranty or rebate
- Arranging for services
- Inviting your participation in online surveys
- Requesting feedback on products and services
- Otherwise communicating with you through various channels.
Promotions and offers you receive may be based on information you provide in response to surveys, information you provide in connection with product and service inquiries, transactions conducted through or facilitated by TiresWhere websites, or other communications made to or through a TiresWhere website. If you do not want to receive email or other communications from TiresWhere, please adjust your communications preferences (click here). TiresWhere will use reasonable efforts to address all requests to remove names from any postal mail or email lists.
Online Tire Registration Information
Any information provided by users through the online tire registration form available on this site will not be shared with any third party other than as provided by law, nor will it be used for any marketing purposes. Any information you provide in the online tire registration form is maintained in a separate tire registration database and is not used for any other purpose.
TiresWhere will not disclose PII to third parties, other than as we may inform you, including as described in this Policy, or where such disclosure is required by law or is in relation to a judicial or government action or investigation.
TiresWhere may disclose PII to third parties that assist TiresWhere in promoting and marketing its products and services; storing and analyzing the PII; conducting user and consumer ratings, reviews and surveys; communicating with you on TiresWhere's behalf; and processing and fulfilling transactions, including tire purchases and installations and/or other vehicle services; and as otherwise necessary to provide promotional communications or services to website users and customers.
Payment processing, including debit and credit card payment processing, is performed by third party service providers and TiresWhere does not process or store your credit or debit card information in connection with transactions occurring through TiresWhere websites.
Other Web Sites
TiresWhere web sites may contain links to other sites, and we make every effort to link only to sites that share our high standards and respect for privacy. However, TiresWhere is not responsible for the content of or the privacy practices employed by those other sites.
TiresWhere does not knowingly collect any PII (such as name, address and telephone number) from children under 13 years of age through any TiresWhere website. TiresWhere websites specifically instruct children under 13 not to submit such information to this web site. TiresWhere does not allow children under 13 to register for or participate in contests or promotions on this site. However, if the parent or guardian of a child under 13 believes that his or her child has provided TiresWhere with PII, that parent or guardian should contact TiresWhere if they want this information deleted from TiresWhere's systems. If TiresWhere obtains knowledge that it has PII about a child under 13 in retrievable form in its files TiresWhere will delete that information from existing files. In addition, anyone under 18 years of age should seek his or her parent's or guardian's permission prior to using or disclosing any PII on this site.
Contact Us: Questions, Updates or Corrections to Information
If you have questions or concerns regarding your privacy, would like to be removed from our mailing lists or change your preferences about the information you receive from us, please contact TiresWhere directly. Click here to email us.
TiresWhere is committed to working with consumers to obtain a fair resolution of any complaint or concern about privacy.